Should you have any special requests, such as specific rooms, seats or meals on flights, please ensure that details of these are passed on at the time of booking. Please note that whilst all requests are passed on to the supplier, these are subject to availability and cannot be guaranteed.

These are based on sharing twin-bedded accommodation, with the existing bed requirements, not a room with three or four beds. Some hotels can provide an extra foldaway bed at an additional charge which will be paid locally. Quad rooms are not available.

Discounts for children differ for airlines, hotels and tours. Quotations are available on request, if not stated in the brochure.

All holidays in this brochure, unless otherwise stated, are based upon scheduled flights operated by airlines who are members of IATA, the International Air Transport Association. All passengers travel under the conditions of carriage of the airline concerned, details of which are printed on their ticket. The airline schedules shown here are those known at the time of going to press and therefore subject to change. Where we show a fare for a flight from one point to another this does not indicate that this is a direct or non stop service.

We are not always in a position to confirm the airline(s), aircraft type(s) and airport(s) of destination which will be used in connection with your chosen holiday arrangements. Where this information is provided at any stage, it is subject to change. Any such change will not be a 'significant' change entitling you to cancel or change to other holiday arrangements without paying our normal charges. The flight timings given in this brochure and on booking are for guidance only and are subject to change. Up-to-date flight times (which are also subject to change) will be shown on your ticket. Please ensure you check them immediately upon receipt of this information.
This brochure is our responsibility and in no way commits any of the airlines mentioned in it.

Please note that there may be instances that a security deposit is payable by credit card or in cash locally on some types of accommodation shown within this brochure.

Return tickets are valid only for the dates and routings specified thereon unless authorised in writing by the Company or an air carrier. No liability can be accepted by the Company for missed connections due to weather, mechanical failure or otherwise. Should you miss your outward or homeward flight you may be asked to purchase a ticket for the first available date. The carrier may, however, entirely at their discretion, carry you on the next available flight without extra charge.

Tickets and travel documents are normally issued 10 to 14 days prior to departure. Please check timings very carefully. We use the 24-hour clock system. It is possible that some timings have been changed since publication of the brochure and the issue of the confirmation/invoice.

Where late bookings/payments are involved (i.e. within two weeks of travel) a fee may be charged where special methods of despatch are required to guarantee document delivery.

If you are purchasing flight only or a flight plus other ground arrangements, the taxes will be quoted separately and added to your invoice. Please note that some airport taxes cannot be paid with your ticket but are paid locally at the point of onward or return travel.

The development of a country must continue around the tourist trade. This means that in some resorts or cities there can be continual building work. We can not anticipate when construction work is likely to happen. Noise may be generated by traffic, wildlife or any local events. Please remember that your holiday destination is the home of a community for whom working and living must continue.

Complaints must be brought to the attention of the relevant supplier and our local representative at the time. It is not reasonable to pursue a complaint without giving the supplier the opportunity to rectify the problem when it occurs. If you still remain dissatisfied you must notify us in writing within 28 days of return. We regret we cannot accept liability in respect of any complaint or claims which are not notified to us in accordance with this clause.

At time of printing, we have been advised of the possibility that a consumer levy may be introduced in order to provide additional financial protection for holiday and travel arrangements. Any such levy is likely to be in the region of £1.00 or £2.00 per person. If a levy is introduced, we reserve the right to pass it on in full in respect of all bookings. The surcharge provisions set out in clause 2 'Your Holiday Price' will not apply in this situation.